The pandemic was especially brutal for consumers with intellectual and developmental disabilities (I/DD) and the provider organizations that serve this population. About 16% of provider organizations providing services for I/DD consumers reported that programs they closed in response to COVID-19 would likely remain closed permanently. In a July 2020 survey, about 77% of respondents said they discontinued at least one service due to the pandemic. In an earlier survey, about 68% of provider organizations reported discontinuing one or more service lines, resulting in revenue losses averaging 32% (see 16% Of I/DD Support Provider Organizations Report Program . . .

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