The Changing Medicaid Director Wish List

What state Medicaid directors want from Medicaid health plans is changing—and more focus on the “whole person” and the full spectrum of their health, behavioral health, and social needs is on that list. That was my takeaway from the remarks of Amy Kendall, Vice President of Complex Health Solutions at CareSource during her keynote, What Provider Organizations Should Expect As Managed Care Moves To A Whole Person Focus, at the 2021 OPEN MINDS Performance Management Institute.

So what do states want for these complex consumers? The states with managed care contracts want to go beyond health and behavioral health . . .