By Monica E. Oss I want you to think back to 1994, before Amazon. Within three years of its founding, Amazon was the “category killer’ for the bookstore field. Within a decade after that, more than 1,000 bookstores across the U.S. closed, likely because of Amazon. Over time, about 43% of independent bookstores went out of business as did big chains, notable among which was Borders in 2011 (see 12 Stats On The State Of Bookstores In America Today). The decline of brick and mortar bookstores has continued in the last decade and is very traumatic for me as I’m a bit of a bookstore aficionado. Amazon did…
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COVID-19 Risk Management Plan August 11, 2021

We are excited to return to sunny southern California for The 2021 OPEN MINDS Management Best Practices Institute at the picturesque Newport Beach Marriott Hotel & Spa, August 23-26, 2021. To help plan your in-person attendance, visit for a schedule of events happening throughout the week.

The resurgence of the COVID Delta variant has certainly created new challenges for the country and for our families. Fortunately, the available COVID vaccinations have been very successful in preventing symptomatic infections and illness. But I did want to let you know that our team at OPEN MINDS is committed to making our executive events as safe as possible and have an active risk management plan in place. I wanted to share with you the key elements of our plan:

We will continue to monitor any changes in the CDC recommendations for the continued safety of the public. If you have any concerns or questions, feel free to reach out to a member of our team at or by phone at 877-350-6463. We look forward to seeing you at The 2021 OPEN MINDS Management Best Practices Institute.

Monica E. Oss
Chief Executive Officer

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