By Monica E. Oss So think of a year ago (I know it is hard) and the big issues in staffing for provider organizations serving complex consumers—the increasing use of technology, the shift to value-based reimbursement, and integration of skills and service delivery (see Health & Human Services In 2020 & Beyond – Predictions From The Thought Leaders and Value-Based Payment Models May Shift The Primary Care Staffing Mix). Roll forward to June of 2020—a little over three months into the crisis caused by the coronavirus pandemic. The effects on staffing in this crisis are three-fold. Increased concern about personal safety in face-to-face and…
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