I spent yesterday at the i2i Center for Integrative Health Critical Connection spring conference in Raleigh and had the opportunity to open the meeting with my keynote address, Navigating A Turbulent Landscape: Building Resilience In Organizations Serving Consumers With Complex Needs. The conference—and the situation in North Carolina—is a testament to the challenges of managing uncertainty.

The conference was originally scheduled for last December, but saboteurs knocked out the power at the conference center (see Tens Of Thousands Still In The Dark After ‘Targeted’ Attacks On North Carolina Power Substations). The electrical grid was not the only unexpected . . .

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