Many of the driving health and human service landscape factors in the “next normal” are nothing new. It’s just warp speed adoption of what was coming. Telehealth, integrated whole person care, value-based reimbursement, and metrics-based decisionmaking were all here before. But the pandemic has accelerated the adoption curve.

The warp speed of changes in the market landscape means that strategies need to be adjusted. But it also means that executive team decisionmaking must be adjusted. Right now there is a need for speed in reacting to market changes. What does this mean exactly? Executive teams need to . . .

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