The “Trickle Down” Of Health Plan Star Ratings

When health care consumers aren’t happy, executives of provider organizations need to pay close attention. That’s the first thing that crossed my mind when I read about the CVS filing last week, disclosing that the newly released star ratings for Medicare Advantage plans lowered the rating for the company’s Aetna National PPO plan from 4.5 to 3.5 stars (see CVS Health Expects Lower Medicare Performance Rating To Impact 2024).

Star ratings are issued by The Centers for Medicare & Medicaid Services (CMS) and are a public report card on the performance of Medicare Advantage and . . .