For many managers in the health and human service field, “hurry up and wait” is a phrase that could be readily borrowed from the military.;It takes months to get a health plan contract for a new service. CMS pilot programs take years.;There has been a much discussed (but never changed) 17-year “science to service” lag in health care—meaning that, on average, it takes almost two decades for innovations in health care to become mainstream best practices (see;The Answer Is 17 Years, What Is The Question: Understanding Time Lags In Translational Research). . . .

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