Treatment Transformation Ahead

Greetings from lovely Clearwater Beach, Florida and the mhca winter conference. It’s been an interesting few days with lots of discussion with behavioral health organization executives from across the country. The theme—the pandemic has left its mark on the health and human service field. It has increased consumer (and payer) acceptance of the use of technology in the service delivery system—telehealth, digital remote monitoring, consumer engagement apps, and more.

But changes in regulations and business models have been stalled during the pandemic. And, while the emergency adaptation to service delivery that happened during the pandemic has become . . .