Turning The CFO Role Upside Down

What do chief financial officer (CFOs) do? Most managers in health and human services would come up with the same list of key responsibilities—produce financial statements, manage bank relationships and lines of credit, make sure payroll happens, lead the budgeting process, and manage accounts payable (AP) and account receivable (AR).

But we've reached a point of inflection for the role of the CFO. A combination of new competition, digital transformation, the move away from fee-for-service and preferences for integrated care is changing the market positioning—and profitability—of specialty and primary care provider organizations. As we . . .