Using Your Data To Provide More (Not Fewer) Options For Consumers

The growing use of artificial intelligence (AI) in the health and human service planning is getting increasing scrutiny. The big concern is that AI as currently used reinforces systemic biases—such as race, gender, disability, and sexual orientation (see Preventing Bias In Algorithms To Detect Suicide Risk, Algorithmic Bias in Health Care Exacerbates Social Inequities—How to Prevent It, and The Double Pandemic: How COVID-19 Is Bringing to Light Health Inequities That Have Long Been a Problem in America).

In fact, many consumer advocates fear that the increasing use of data-driven decisionmaking tools flies in the face of . . .