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What is the more pressing problem for health and human service provider organizations—inflation or workforce? Most executive teams would say workforce. And many analysts agree with that assessment. The evidence is piling up that the U.S has been suffering from a deficit of human capital. Falling life expectancy, declining educational achievement, and decline in labor force participation and engagement all play a part (see Inflation? The Workforce Is The Bigger Problem).

That is why, for more health and human service organizations, workforce is now a strategic issue and a top priority in organizational strategic plans. We got a . . .

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