What Is Happening With Crisis Services In The Current Crisis?

As health and human service organizations continue to grapple with many of the same concerns expressed by hospital staff and medical professionals on the frontlines, the pandemic has also shed light on a new set of challenges for crisis service provider organizations—including mobile crisis teams, residential programs, and call centers. There are significant discrepancies in utilization and delivery of services across the crisis continuum of care. Crisis call centers are reporting an uptick in utilization. Telehealth has allowed mobile crisis teams to continue to connect with individuals in crisis through first responders—though not without difficulty of acquiring the . . .