What Should Your Organization Be Spending On Tech?

Greeting from Philadelphia where we kicked off the first action-packed day of The 2018 OPEN MINDS Technology & Informatics Institute. The week started with our inaugural 2018 OPEN MINDS Consumer Engagement Technologies Summit featuring six case study presentations that illustrate the current state of consumer-facing technologies in the field (see How Consumer Engagement Is Reshaping Service Delivery). My takeaways from the day were many. Consumer engagement improves performance and consumer engagement technology makes that affordable. There are many technology options available. And that consumers and payers are ready for consumer engagement technology, but provider organizations and their clinical . . .