By Monica E. Oss Think of the crisis of 2020 like a glacier. Nothing in its path will ever be exactly the same. So how to prepare for the “next normal” landscape? First, understand the likely changes—and there are many. Second, have a plan for market-driven innovation—for creating the “next generation” services that consumers, health plans, and payers now prefer. This subject—how to create the new services that are the foundation for sustainability in the “next normal”—was obviously top of mind for our readers in 2020. These are the most popular OPEN MINDS executive education presentations from the past year on innovation, health plan partnerships, and new service models. Market-Driven Innovation…
Content Restricted

This article is reserved for members with an active membership. Please register for a Free Membership to view this resource.

COVID-19 Risk Management Plan August 11, 2021

We are excited to return to sunny southern California for The 2021 OPEN MINDS Management Best Practices Institute at the picturesque Newport Beach Marriott Hotel & Spa, August 23-26, 2021. To help plan your in-person attendance, visit for a schedule of events happening throughout the week.

The resurgence of the COVID Delta variant has certainly created new challenges for the country and for our families. Fortunately, the available COVID vaccinations have been very successful in preventing symptomatic infections and illness. But I did want to let you know that our team at OPEN MINDS is committed to making our executive events as safe as possible and have an active risk management plan in place. I wanted to share with you the key elements of our plan:

We will continue to monitor any changes in the CDC recommendations for the continued safety of the public. If you have any concerns or questions, feel free to reach out to a member of our team at or by phone at 877-350-6463. We look forward to seeing you at The 2021 OPEN MINDS Management Best Practices Institute.

Monica E. Oss
Chief Executive Officer

Tagged As:

Login to access The OPEN MINDS Circle Library. Not a member? Create your free account now!