When Nothing Is Sure, Everything Is Possible

If there was a theme for the 2021 OPEN MINDS Management Best Practices Institute this week, it was the challenges of planning in the midst of uncertainty. The most common discussion I had was how to plan—and make decisions—when the “final rules” are not clear. There were some common questions. What will happen with telehealth rules? With interstate licensure? What models of care integration and value-based reimbursement will health plans adopt? In the face of all this uncertainty, some executives are debating whether to put planning on hold.

But I would argue that change and uncertainty is . . .