Will They Follow?

The last two years have been tough on leaders. The pandemic created a cascade of emergencies—pandemic safety protocols, office closures, staffing issues, a shift to digital care, financial stress, and much more. And leaders in the health and human service field have been taxed—mentally, emotionally, and physically—by addressing and adapting to these urgent issues as they arose.

But I would argue that executive teams are facing a new type of leadership challenge—one that will be taxing in a very different way. As we move from pandemic to endemic, with a shift to a post-pandemic market . . .