Arizona Exploring AI Component On Its Opioid Service Locator Tool

The Arizona Healthcare Cost Containment System (AHCCCS) is exploring the use of a Google AI virtual assistant to help people locate local provider organizations in good standing with the state that offer medication-assisted treatment (MAT) for opioid use disorder (OUD) and other services. As of April 2025, according to a recently released case study, the locator has recorded over 100,000 unique page views from more than 20,000 users from 120 Arizona communities. Of the page views, 55% were “engaged” during their interactions with the platform. This engagement metric is further supported by referrals from over 37 health . . .