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On August 1, 2019, Ballad Health announced the formation of a new behavioral health services division to spearhead its efforts to improve access to behavioral health services in northeast Tennessee and southwest Virginia. A key goal is developing alternative solutions to reduce the incidence of emergency department psychiatric boarding.

Over the next 10 years, Ballad Health intends to invest $85 million to expand existing behavioral health services and develop new community-based mental health services like mobile crisis management and intensive outpatient treatment services. Its strategic plan focuses on integrating behavioral health in primary care, building addiction treatment capacity and . . .

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