At Least 57% Of The Time, California Behavioral Health Professionals Surveyed Had Urgent Appointments Within Wait Time Standards

Behavioral health professionals surveyed in one or more of six behavioral health plan networks in California found that at least 57%of the time, the surveyed professionals offered an urgent appointment within standards set by the state’s 2010 Timely Access Regulation. For non-urgent appointments, the surveyed professionals offered a timely appointment at least 71% of the time. Across the six plans, the network professionals offered timely urgent and non-urgent appointments from 64% to 83% of the time, respectively. This was the result of an analysis of six behavioral health plans conducted by the state Department of Managed . . .