More Than 90% Of Human Resources Leaders Have Positive Attitudes Toward Artificial Intelligence Tools

A survey of 1,340 human resources (HR) and benefits leaders at large, self-funded U.S. employers found that more than 90% had a positive outlook toward artificial intelligence (AI) tools. About 77% of respondents said they are using AI productivity tools, such as ChatGPT, for some HR tasks. More than 46% of organizations using AI in benefits administration reported higher wellness engagement and reduced employee leave.

Respondents had some concerns about working with AI partners and adopting AI solutions despite their positive overall outlook. About 81% of HR leaders said clear data privacy assurance and customizable settings were . . .