On June 5, 2020, the National Committee for Quality Assurance (NCQA) announced adjustments to 40 Healthcare Effectiveness Data and Information Set (HEDIS) measures to support the use of video telehealth, telephonic telehealth, and e-visits that take place virtually over a portal during coronavirus disease 2019 (COVID-19) and after. NCQA will apply the adjustment for measurement of health care quality starting in 2020. The adjustments align with guidance from the Centers for Medicare & Medicaid Services and other federal and state regulators. NCQA updated the measures in “HEDIS Volume 2 Technical Specifications,” which published on July 1, 2020. Telehealth . . .
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