In most community mental health centers and federally qualified health centers that had telehealth capabilities in 2018, telepsychiatry was used as an adjunct to in-person care. In a study that included 20 health centers, all offered any telepsychiatry services, and 13 offer telepsychiatry as an adjunt to in-person care. When services could be provided either in person or via telehealth means, the health centers often considered consumer preference, acuity, and insurance status to decide whether to offer telepsychiatry services.

For those health centers that offered telepsychiatry services, the main reason given is that they were unable to recruit . . .

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