Changing The Culture Of Access & Performance: The Diversus Health Case Study
This;OPEN MINDS;Executive Roundtable was delivered on September 11, 2025, by;Kevin Light, Chief Operations Officer, and Katie Blickenderfer, Chief Clinical Officer, Diversus Health. They walked through Diversus Health’s shift toward a performance-based culture that reframed how clinical value is measured, delivered, and rewarded.
They discussed how Diversus Health implemented a performance-based incentive model for outpatient clinical providers, redefining expectations around caseload management, scheduling, and individual accountability. The speakers also discussed their crucial insight: for performance-based models to succeed, alignment is essential.
Executive attendees of this session:
Gained a high-level understanding . . .