Data-Driven Decisionmaking: Using Data To Improve Your Market Position

This presentation took place at The 2022 OPEN MINDS Executive Leadership Retreat. Data is king, but how do you use it to make decisions affecting your organization? Incorporating data analytics and decision-making tactics into your strategic plan will give your organization a competitive advantage and help you improve your organization’s market position. But what do you measure and how? Knowing what customer metrics you need to examine and how often you need to look at them to identify areas of opportunity and trends helps inform the direction of your organization. During this session you can expect to learn . . .