If You Aren’t Thinking About These Five Things… Start! Defining Performance Measures For Successful Payer/Provider Partnership

This presentation took place at The 2022 OPEN MINDS Health Plan Partnership Summit. Dennis Derr Ed.D., SPHR, MBHO/EAP Facilitator, National Behavioral Consortium offered five things that 40 years of experience have proven are critical to improved performance, meeting objectives, and building sustainable payer-provider partnerships.

Culture trumps strategy every time…..pay as much attention to culture as a strategy

Disruptive events/innovations drive change before you can plan for them

Maintaining uncompromising integrity in data is critical to achieving outcomes

Expectations unknown or not clear are doomed to create failure

Building partnerships is a two-way journey to . . .