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This presentation took place at The 2023;OPEN MINDS Strategy & Innovation Institute. Stephen Smith, Cofounder & Chief Executive Officer, NOCD, Brandon Ward, Chief Innovation Officer, and Jessica Dunbar, Chief Business Development Officer from Jefferson Center and Deanne Cornette, Senior Associate for OPEN MINDS discussed:

Providing digitally enabled services to consumers

Cultivating a digital mindset and culture among staff and leadership

Tools and techniques for reaching out to consumers digitally

https://vimeo.com/838078622/6b0a0b9f67?share=copy

https://soundcloud.com/user-202102826/integrating-digital-tools-into-service-delivery/s-RjTvxlsVpAG?si=e484a55952fd4070939a0d50b194e529u0026amp;utm_source=clipboardu0026amp;utm_medium=textu0026amp;utm_campaign=social_sharing . . .

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