Leading The Change: Insights From Payers On Serving High-Needs Consumers While Staying Resilient

This presentation took place at The 2025 OPEN MINDS Executive Leadership Retreat. Bruce A. Eddy, Ph.D., Executive Director, Jackson County Community Mental Health Fund and Maureen Tarpinian, MBA, Chief Operating Officer, Carelon, discussed their perspectives on how the latest industry shifts are transforming the payer mix and reshaping access to care and explored strategies for strengthening payer-provider collaboration and using these opportunities to build resilience in an uncertain marketplace.

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