This presentation was delivered by Joseph P. Naughton-Travers, EdM, Senior Associate, OPEN MINDS, on September 20, 2018, at the 2018 OPEN MINDS Executive Leadership Retreat. In the presentation, Mr. Naughton-Travers discussed: how to analyze current service lines and determine strategic options for diversification; a structured approach for selecting new services for your organization and ensuring they are financially sustainable; and a target costing model for launching new services . . .

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