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This session was delivered on June 15, 2021 by Kim Bond, LMFT, Executive Vice President, OPEN MINDS and Caroline Fenkel, LCSW, Chief Clinical Officer, Charlie Health. In this session, attendees learned about consumer engagement strategies in the “next normal,” including why consumer engagement is essential, how to take your competitors head on, and how to develop a consumer engagement strategy to improve performance and increase consumer satisfaction.

https://vimeo.com/566099762/eb822d99fc . . .

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