The State Of AI In Human Services: Findings From The Netsmart & OPEN MINDS Executive Survey–Sponsored By Netsmart

This presentation took place at The 2025 OPEN MINDS Technology & Analytics Institute. Attendees heard from Kelsey Silver, Assistant Vice President Of Quality & Data Analytics, Outreach Project and Scott Green, Senior Vice President/Managing Director, CareDimensions at Netsmart as they discussed how peer organizations are approaching AI, identifying the proportion still in exploration versus those piloting or fully integrating AI into operations. The discussion highlighted the strategies and capabilities that distinguish the “very prepared” adopters and present a phased roadmap for adoption designed to deliver measurable ROI. 

https://vimeo.com/1131065231?share=copy&fl=sv&fe=ci . . .