Using Information Technology To Drive Organizational Financial Sustainability: The Hillsides Case Study

This;OPEN MINDS;Executive Roundtable was delivered on July 24, 2025,;by the Hillsides leadership team, including Greg P. Santilli, Chief Financial Officer; Tom Foster, Senior Director of Technology Services; and Kristin Feltz, Director of Communications and Marketing. They explained how they used Microsoft Power BI to create dashboards that help them make better decisions based on consumer-related data (like intakes, client numbers, lengths of stay, and costs per client), private insurance billing activities (such as billings, collections, and outstanding accounts receivable), and the use of their main county contract that supports their mental health programs . . .