OPEN MINDS Chief Executive Officer, Monica E. Oss delivered this closing keynote at The 2022 OPEN MINDS Performance Management Institute. “Strategy” is the big issue facing every executive team right now—and not just for executive teams in the health and human service field. The questions that health and human service executives are asking themselves is “Can our organization survive and thrive in the post-pandemic landscape? What are the market developments that will affect our revenue and our margins? What are the strategies that we need to adopt to stabilize our organization, to achieve our mission and objectives? Ms . . .

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