This web briefing was delivered by Paul M. Duck, Senior Associate, OPEN MINDS, on May 14, 2020 as part of The OPEN MINDS Executive Blueprint For Crisis Management – Building Organizational Sustainability & Success In A Disrupted Market series. In the web briefing, Mr. Duck discussed how to convert brick-and-mortar services to virtual; develop specialty services to support specific populations and approach payers with a value proposition; evaluate the expertise and hire the experience needed for aggressive business development; gain the market intelligence to add to top-line revenue maximization, and build an online brand . . .
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