This presentation took place during The 2022 OPEN MINDS CEO Technology Summit at The 2022 OPEN MINDS Technology & Analytics Institute. OPEN MINDS Chief Executive Officer, Monica E. Oss, reviewed the OPEN MINDS technology framework – and discussed how this expanded functionality plays a critical role in making strategy a success. Attendees learned about the capabilities needed for hybrid service delivery; for improving consumer engagement and experience; for health plan value-based contracting; for expanded EHR functionality; and for integrating human resource management and financial management into an organization-wide performance management platform.

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