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This executive web forum was delivered on December 3, 2020 by OPEN MINDS Senior Associate Cathy Gilbert. In health plan contracting, the center of excellence (CoE) concept is on the rise, a trend driven by the need for consumer convenience, better clinical outcomes, lower costs; and demanding better provider organization performance. In this web briefing, Ms. Gilbert discussed:

What CoEs are and what they look like.

What the benefits and challenges of becoming a CoE are.

Designing and implementing CoE programs in the behavioral health space . . .

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