Digital Transformation? It’s About The Customer…

This presentation took place at The 2022 OPEN MINDS Technology & Analytics Institute. There are many forces ‘redrawing’ the lines in the health and human services field. And to succeed and find a sustainable business model, executive teams need to focus on both organizational efficiency and organizational resiliency. But neither is possible without technology. In this session, OPEN MINDS Chief Executive Officer Monica E. Oss gave attendees an up-to-the-minute look at the critical changes in the landscape for serving complex consumers – and what they mean for organizational sustainability post-pandemic. The session also covered:

The context for . . .