This presentation took place at The 2022 OPEN MINDS Strategy & Innovation Institute. Telehealth has had an explosion of popularity given the necessity of its use throughout the COVID-19 pandemic. It has evolved from an obscure tool seeped in skepticism and only used in a select market to a central and essential aspect of our health care delivery system, and now especially in behavioral health. The current applications of telehealth are many, but can be distilled into two current main uses within the behavioral health world: the member journey as they seek different types of virtual services . . .
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