This seminar took place at The 2022 OPEN MINDS Executive Leadership Retreat. In the current environment of changing consumer expectations and new financial models, one essential skill that all executives need to master is the ability to evaluate and modify current services as well as to develop new services to meet the challenges in the changing market including being more financially viable and relevant to consumers. In this session, we reviewed everything you need to know about developing a new service line starting with analyzing your current service lines to determine strategic options for diversification. Executive attendees learned . . .
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