This presentation was delivered by Joseph P. Naughton-Travers, EdM, Senior Associate, OPEN MINDS, on February 14, 2020 at The 2020 OPEN MINDS Performance Management Institute. In the presentation, Mr. Naughton-Travers facilitated a discussion on managing technology, including the framework for an organization's technology—software, hardware, budgets, and staffing—as well as their future plans for optimizing their tech investments and tech operations . . .
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