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This closing keynote presentation took place on October 27, 2021, during The 2021 OPEN MINDS Technology & Analytics Institute. OPEN MINDS Chief Executive Officer Monica E. Oss gave an up-to-the-minute look at the critical changes in the landscape for serving complex consumers – and what they mean for organizational sustainability post-pandemic.

This session covered:

The context for selecting technology in an ever changing and shifting field

Critical organizational competencies your organization must have for efficiency and sustainability

A framework for data-driven strategy and technology assessment

https://vimeo.com/641645278?share=copy

https://soundcloud.com/user-202102826 . . .

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