This web briefing was delivered by Monica E. Oss, Chief Executive Officer, OPEN MINDS on April 7, 2020 as part of The OPEN MINDS Executive Blueprint For Crisis Management – Building Organizational Sustainability & Success In A Disrupted Market series. In the web briefing, Ms. Oss provided an overview of the seven-point plan to increase organizational resilience and sustainability after the disruption caused by COVID-19 including: a sustainability/resilience SWOT Team for nimble leadership; short-term cash management; going “virtual service”; going “virtual revenue generation”; revenue maximization during times of disruption; aggressive business development strategies; and preparing for post-disruption resilience and sustainability.