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This executive web forum was given on November 12, 2020 by Dr. Peggy Terhune, President/Chief Executive Officer, Monarch. She discusses how Monarch, a trauma-informed company providing innovative support to thousands of people with intellectual and developmental disabilities, mental illness, and substance abuse use disorders in North Carolina, is positioning itself for the new normal by shifting strategy, operations, and outcomes for a future that includes significant changes in service delivery . . .

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