Gettysburg, Pa. (March 5, 2023)—In the ever-changing health and human services landscape, provider organizations are again pivoting to prepare for the end of the federal health emergency, slated for May 11, 2023. Having a clear definition of success and the associated measurements will be key in making this transition and preparing for additional changes in payer contracting. On Thursday, May 4, Melissa Fox, Chief Operating Officer for Acenda Integrated Health, will share her organization’s journey when she presents “Creating A Framework For Sustainability – The Acenda Integrated Health Cast Study”. The one-hour, virtual session, part of the weekly OPEN MINDS Elite Executive Roundtable Series, will begin at 1:00 pm ET.

“Provide organization executive teams, now more than ever, need to focus on sustainability,” said Monica E. Oss, OPEN MINDS Chief Executive Officer. “Creating a plan that defines metrics for success, how to collect and measure those metrics, and identifying who is accountable is the first step to sustainability.”

During her presentation, Ms. Fox will outline the partnerships Acenda Integrated Health (Acenda) created to address the needs of consumers in their community, changes that have occurred in the marketplace, and their organization’s defined metrics for success. Acenda, a behavioral health and social services agency serving a 10-county region in New Jersey, provides evidence-based programming in child welfare, prevention, juvenile justice, outpatient mental health, crisis services, substance use disorder treatment, and supportive housing.

Ms. Fox will share how Acenda expanded their reach through unconventional relationships, addressed workforce challenges, and improved access and wait time for consumer care. Executive attendees will learn how to develop their own framework, including developing partnerships and programs that support sustainability and longevity.

To register for the May 4 roundtable, visit There is no cost to register, but a free membership in the OPEN MINDS Circle is required.

The May 4 Circle Elite Executive Roundtable is offered as part of a weekly series designed to help executive teams navigate the business, organizational, operational, and culture changes of a market in turbulence during (and after) the COVID-19 crisis. Each one-hour briefing outlines a field-tested approach for recovering from the crisis and developing a plan for organizational sustainability. Once an exclusive benefit to Elite members of the OPEN MINDS Circle, these impactful sessions are now available to all OPEN MINDS members and available on demand.

Featured Speaker:
Melissa Fox is the Chief Operating Officer at Acenda Integrated Health, with over 20 years leading innovations in integrated health care operations including Federally Qualified Health Centers, Healthcare for the Homeless, Behavioral Health, Home Care and Hospice. She has been featured in numerous publications and is an expert speaker for her work within diverse health care environments and addressing the importance of utilizing innovations and community-based care to reduce health disparities. Ms. Fox is a member of the American College of Healthcare Executives, the National Association of Health Services Executives, and the Medical Group Management Association. Ms. Fox has served as an expert speaker for various organizations including The Healthcare Innovation Company, National Healthcare for the Homeless Council, National Nursing Centers Consortium, Philadelphia Social Innovations JournalOPEN MINDS, and the American Public Health Association.

OPEN MINDS is a national market intelligence, management consulting, and marketing services firm specializing exclusively in the markets of the health and human service field that serve consumers with chronic conditions and complex support needs. OPEN MINDS mission is to provide payers, service provider organizations, and technology and scientific firms that serve these consumers with the market and management knowledge needed to improve their organizational efficiency and effectiveness. Learn more at

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