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Gettysburg, Pa. (March 26, 2023) —Service line portfolio analysis is critical for making investment decisions in new service lines that can complement a health and human services organization’s current portfolio. On April 20 at 1:00 PM ET, Thomas Grant, Executive Vice President and Chief Financial Officer, Woods Services, will share strategies to align internal services with changing market needs during How To Radically Re-Engineer Your Service Portfolio—Creating Innovative New Options. The one-hour virtual roundtable will be moderated by Ken Carr, Senior Associate for OPEN MINDS, as part of the CFO Consortium Series.

Woods has taken a unique approach to providing a comprehensive system of care. Utilizing population health management and an integrated network of affiliated provider organizations, it provides life cycle care to over 26,000 children, adolescents, and adults with intellectual disabilities, acquired brain injuries, and mental health challenges in New Jersey and Pennsylvania. The Woods system of care integrates the patient-centered care model and social determinants of health to deliver over 200 programs focused on delivering integrated care that addresses the unique needs of individuals. This transformation required strategy, innovation, and effective execution. Mr. Grant will build on “The Hedgehog Principle,” described by Jim Collins in “Good to Great,” to discuss how Woods addressed internal and external challenges to create a growing portfolio of services. Mr. Carr and Mr. Grant will also discuss how to perform a service line analysis, adjust service offerings to meet market opportunities, and communicate the rationale for change to internal and external stakeholders.

“Which services specialty provider organizations should invest in for the future is central to any strategic plan,” said Monica E. Oss, Chief Executive Officer for OPEN MINDS. “Mastering portfolio management is critical for assuring that provider organizations are ready to perform no matter what the market throws at them.”

To register for the 1:00 p.m. ET, April 20 event, visit There is no cost to register, but a free membership in the OPEN MINDS Circle is required.

This roundtable is part of The OPEN MINDS CFO Consortium—developed to improve the financial competencies of executive teams of organizations serving consumers with complex needs. The consortium is open to all executives of organizations with an OPEN MINDS Circle Market Intelligence Service members. To learn more about your membership, visit Executive members can sign up for the CFO Consortium on the My Membership tab of their account page.

The April 20 Circle Elite Executive Roundtable is offered as part of a weekly series designed to help executive teams navigate the business, organizational, operational, and cultural changes of a market in turbulence during (and after) the COVID-19 crisis. Each one-hour briefing outlines a field-tested approach for recovering from the crisis and developing a plan for organizational sustainability. Once an exclusive benefit to Elite members of the OPEN MINDS Circle, these impactful sessions are now available to all OPEN MINDS subscribers and available on demand.

Thomas Grant, Executive Vice President/Chief Financial Officer, Woods Services
Tom Grant was appointed Executive Vice President and Chief Financial Officer for Woods Services in March 2016. Mr. Grant engages in short- and long-range strategic and operational growth planning for the organization. He brings more than 20 years of finance and strategy consulting experience to the organization. Prior to coming to Woods, he ran his own management consulting firm, specializing in efficiency initiatives, leadership, strategic planning, turnarounds, and the business development needs of both non-profit organizations and for-profit businesses. In this role, he served as the Chief Financial Officer for Archway Programs in New Jersey.

Ken Carr, Senior Associate, OPEN MINDS
Ken Carr brings more than 20 years of finance, technology, data analysis, and reporting experience in the health and human services fields to OPEN MINDS. As a senior associate with OPEN MINDS, he has served as a subject matter expert leading numerous engagements in strategic planning, merger and acquisition prospecting, business process improvement, financial analysis of service lines, and technology selection. Prior to joining OPEN MINDS, Mr. Carr was the chief financial officer of The Centers, a community mental health center in Ocala, Florida, and led a realignment of the organization’s financial management function.


OPEN MINDS is a national market intelligence, management consulting, and marketing services firm specializing exclusively in the markets of the health and human service field that serve consumers with chronic conditions and complex support needs. OPEN MINDS mission is to provide payers, service provider organizations, and technology and scientific firms that serve these consumers with the market and management knowledge needed to improve their organizational efficiency and effectiveness.  Learn more at

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