OPEN MINDS

Improving complex health care systems through information, education, and strategic guidance.

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Expertise Areas

For over thirty years, OPEN MINDS has been singularly focused on the sectors of the health and human service field serving complex consumers. Click to learn more about our specific expertise and experience in your market.

Services & Solutions

Our team's unique expertise and C-Level experience differentiates OPEN MINDS from others in the field. Click to learn how our award-winning services and solutions can support your organization's goals.



OPEN MINDS is a national leader in market intelligence and management best practices focused on organizations serving consumers with chronic conditions and complex needs. Our unique approach is based on focus and synergy:

First, we stay exclusively focused on a very specific set of domains in the health and human service field - mental health, addiction treatment, chronic disease management, intellectual and developmental disabilities services, disability supports and long-term care, children's services, juvenile justice, corrections health care, and social services. We have deep knowledge of these market areas - and the $860 billion in spending in each.

Second, our unique structure and variety of services fosters a unique synergy between market intelligence and tradecraft. Our team is research-based at its core – with 40+ team members dedicated to tracking every market development, government contract, legislative change, payer, and provider organization in the field. We combine this wealth of market research with a national team of seasoned executives, subject matter experts, and strategic analysts with 'on-the-ground' management experience to provide real-world insights and solutions to the organizations we support.

For over three decades, OPEN MINDS has been the 'bridge to business success' for thousands of organizations in health and human services. We understand and interpret the implications of changing policy and changing science - and how to navigate and leverage those changes for organizational sustainability and success. Learn more about how we can help your organization by using the buttons below:

The Latest From OPEN MINDS

  • L.A. Care Health Plan To Implement Four Medicaid ILOS Programs

    By Terry Griffin

    09/20/2021


    In July 2022, L.A. Care Health Plan began plans to offer four new Medicaid “In Lieu of Services” (ILOS). These new services will begin on January 1, 2022, for its members in Los Angeles County, California. L.A. Care Health Plan is a Medicaid managed care plan (MCP) serving Los Angeles County. ILOS are optional non-medical services for Medi-Cal MCPs to provide; they are optional for managed care members. The four new services offered across L.A. Care's network are housing transition navigation, housing tenancy and sustaining services, recuperative care (medical respite), and meals/medically tailored meals. L.A. Care’s contracted plan partners, Anthem, Blue Shield, and Kaiser also plan to offer the same four ILOS. Anthem will also offer housing deposits, environmental accessibility adaptations, and asthma remediation. Blue Shield will also offer housing deposits, environmental accessibility adaptations, short-term…
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COVID-19 Risk Management Plan August 11, 2021

We are excited to return to sunny southern California for The 2021 OPEN MINDS Management Best Practices Institute at the picturesque Newport Beach Marriott Hotel & Spa, August 23-26, 2021. To help plan your in-person attendance, visit https://openminds.com/live-mbpi/ for a schedule of events happening throughout the week.

The resurgence of the COVID Delta variant has certainly created new challenges for the country and for our families. Fortunately, the available COVID vaccinations have been very successful in preventing symptomatic infections and illness. But I did want to let you know that our team at OPEN MINDS is committed to making our executive events as safe as possible and have an active risk management plan in place. I wanted to share with you the key elements of our plan:

We will continue to monitor any changes in the CDC recommendations for the continued safety of the public. If you have any concerns or questions, feel free to reach out to a member of our team at events@openminds.com or by phone at 877-350-6463. We look forward to seeing you at The 2021 OPEN MINDS Management Best Practices Institute.

Monica E. Oss
Chief Executive Officer
OPEN MINDS

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