Going Hybrid—Better Tech Required

The health and human services field is going hybrid and provider organizations are increasingly offering in-office, in-home, and virtual health care visits (see Consumers Prefer Telehealth Over In-Person Visits For Routine Care & For Mental Health Treatment and Have It Your Way). It's no surprise that we saw telehealth soar during the COVID-19 pandemic, especially with the federal government, state Medicaid programs, and private insurers expanding coverage for non-office health care visits. But with the Biden Administration’s plan to end the public health emergency (PHE) in May, funding and reimbursement may no longer . . .