From Errors To Accuracy: AI For Less Rework & Cleaner Revenue

This presentation took place at The 2026 OPEN MINDS Performance Management Institute during The 2026 OPEN MINDS Workforce AI Summit. Sheetal Sood, Chief Information Officer at Cohen Veterans Network, Inc. and Cecilia Haag, Chief Strategy & Innovation Officer at Thompson Child & Family spoke on how behavioral health organizations can strengthen benefits coordination and eligibility verification through smarter technology-driven workflows.

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