Laura Mitchell, Chief Executive Officer, GrandCare Systems, and Monica E. Oss, Chief Exectuive Officer, OPEN MINDS, explore how provider organizations are redesigning care delivery models to operate effectively in a constrained workforce environment, what it takes to successfully integrate remote support technologies into traditional service models, and why hybrid approaches that blend in-person and remote supports are becoming essential for extending care capacity while maintaining safety and quality.

As provider organizations across the country continue to face persistent workforce shortages and increasing service demand, many executive teams are shifting their focus from staffing solutions to service model redesign. Rather . . .

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