For many organizations in the health and human service field, finding the right growth strategy is inextricably linked to financial sustainability. A service line portfolio that is static is a service line portfolio that is likely to decline—in revenue and margins—over time.
Consumer (and payer) preferences and needs for some program models come and…

A traditional management tool, a SWOT analysis has long proven extremely useful for executives who need to adjust their organization’s position in the market and make the most of that position with better performance and minimized risk. SWOT is about putting together what your executive team thinks, using data analysis to prove or disprove those…

In markets experiencing rapid change or significant disruption, nothing changes more than strategy. But the “five-year strategic plan” of my early career has been replaced by a strategic vision, three to five high-level strategic objectives, and a two-year operational plan tied to the budget cycle, with a disciplined quarterly “recalibration.” That plan recalibration is based…